Many organizations use outside service providers to perform some or even all of their testing. Some attendees of these free webinars work for such service providers. Whichever camp you're in, you might need to know whether the services being provided are really meeting the needs. Can you measure success? Yes, and it's easier than you might think. There are a dozen concrete measures of the effectiveness, efficiency, innovation, responsiveness, and attitude associated with these services. In this free webinar, Rex will discuss these metrics, helping both sides of the service relationship do a better job.
Earn 1.5 PDUs for attendance of this webinar.
Each live webinar session consists of a one hour presentation and a 30 minute post-webinar question-and-answer opportunity. These webinars are free. Webinar attendance registers you to win a free e-learning course from RBCS.
To support our international clientele, we will present this webinar at two times:
For the Americas, Europe, Africa, and the Middle East: 1:00 PM Central US Time (May 23) and 8:00 PM Central Europe Time (May 23). To register, click here:
For the Americas, Australasia, and Asia: 8:30 PM Central US Time (May 23), 9:30 AM Beijing Time (May 24), 10:30 AM Seoul/Tokyo Time (May 24), and 11:30 AM Sydney Time (May 24). To register, click here:
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